Refund and cancellation policy

We want you to keep AutoSocialProof only if it works for you. Here is exactly how refunds and cancellations work.

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30-day refund

Ask within 30 days of your first payment for a subscription plan, or of a lifetime deal purchase, and we refund it in full. No reasons needed, although we appreciate feedback.

Renewals

Renewal payments are not refunded automatically, but you can cancel any time so the next renewal does not happen. If a renewal surprised you, contact us within 7 days and we will look at it fairly.

How to cancel

  1. Contact support with the email on your account and the word "cancel".
  2. We confirm within one business day.
  3. Your plan stays active until the end of the period you paid for, then moves to Free. No data is deleted.

What happens after a refund

After a refund the account returns to the Free plan with its limits. Widgets over the Free limits pause until you remove some or upgrade again.

Bought on AppSumo or DealMirror?

Codes bought on a marketplace are refunded under that marketplace's own policy. Contact them first.

Chargebacks

Please contact us before disputing a charge; we can usually resolve it faster. Disputed accounts may be paused while the dispute is open.

How refunds are paid

Refunds go back to the original payment method through Stripe. Banks usually show them within 5 to 10 business days.

Contact

Contact support. We reply within 1 business day.

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Plan

  • Payment handled by Stripe. We never see your card number.
  • 30-day refund on your first payment.
  • Your account is created automatically after payment. Card statement: TheBigBot LLC.